Privacy Policy
This Privacy Policy explains how 3TS Trade Hub ("3TS", "we", "us" or "our") collects, uses and protects personal information when you visit our website, create an account, use the Trade Hub platform or purchase a subscription.
1. Information We Collect
Depending on how you use 3TS Trade Hub, we may collect:
- name and email address;
- account and authentication information;
- subscription plan and subscription status;
- billing-related identifiers and transaction references;
- preferences and information you voluntarily enter into platform tools;
- technical information such as browser, device, IP address and security logs;
- usage information about interactions with the website and platform.
2. Account Authentication
3TS Trade Hub uses third-party infrastructure to authenticate users and securely maintain account access. Authentication data may include your email address, account identifier and session information.
3. Payments and FastSpring
Subscription checkout, payment processing, recurring billing, applicable transaction taxes and payment-method handling are provided by FastSpring, our commerce provider and Merchant of Record.
3TS Trade Hub does not directly receive or store your full credit-card number or complete payment credentials.
FastSpring may collect and process purchaser information according to its own privacy policies and legal obligations when acting as Merchant of Record.
4. How We Use Information
We may use personal information to:
- create and manage your account;
- provide access to subscription features;
- verify subscription and entitlement status;
- operate trading tools, analytics and platform functionality;
- provide customer support;
- protect the platform against abuse, fraud and unauthorized access;
- maintain, troubleshoot and improve the service;
- comply with applicable legal obligations.
5. Legal Bases for Processing
Where applicable under data-protection law, we process personal information because it is necessary to provide the service you request, because we have a legitimate interest in operating and securing the platform, because we must comply with legal obligations, or because you have provided consent where consent is required.
6. Service Providers
We may use trusted service providers to support hosting, authentication, database infrastructure, payment processing, communications, security and other technical operations.
These providers may process information only to the extent necessary to perform their services or satisfy their own legal obligations.
7. Cookies and Local Storage
3TS Trade Hub may use cookies, browser storage or similar technologies for essential functions such as authentication, session persistence, preferences and security.
Where non-essential cookies or similar technologies are introduced, we will provide appropriate notice or consent mechanisms when required by applicable law.
8. Data Retention
We retain personal information only for as long as reasonably necessary to provide the service, maintain account and subscription records, resolve disputes, protect against fraud and comply with legal obligations.
Retention periods may vary depending on the type of information and the purpose for which it is processed.
9. Data Security
We use reasonable technical and organizational safeguards designed to protect personal information against unauthorized access, loss, misuse, alteration or disclosure.
No internet-based system can be guaranteed to be completely secure, and users are responsible for protecting their own login credentials.
10. International Data Transfers
Some service providers used by 3TS Trade Hub may process information in countries other than the country where you live.
Where required by applicable law, appropriate safeguards are used for international transfers of personal information.
11. Your Privacy Rights
Depending on your location and applicable law, you may have rights to request access to, correction of, deletion of, restriction of, or a copy of your personal information, and to object to or withdraw consent for certain processing.
You may also have the right to lodge a complaint with the relevant data protection authority.
12. Children
3TS Trade Hub is not intended for children. Users must have the legal capacity required to enter into the subscription agreement and use the service.
13. Third-Party Services
Our platform may contain links to or integrations with third-party services. Their privacy practices are governed by their own policies, and we are not responsible for the privacy practices of independent third parties.
14. Changes to This Policy
We may update this Privacy Policy when our services, technologies or legal obligations change. The latest version will be published on this page with an updated revision date.
15. Contact
Privacy questions or requests may be sent to: contact@3tsapp.com